Purchase and Licensing Questions

1. What are the contact details for the ordering process?

Our orders are processed by RegNow, an ecommerce provider:

Customer support website: http://www.regnow.com/cs

Register Now
P.O. Box 1816
Issaquah, WA 98027
US

Phone: 1-877-353-7297 (US), +1 952-646-5331 (International)
Fax: 1-800-442-3172 (US), +1 952-646-5604 (International)

2. I am having trouble placing my order. What do I do?

Please contact RegNow using the above details. They will be able to help you place your order.

3. How many licenses do I need to purchase?

A single licensed copy of Search Maker Pro 3.2 can be used to create unlimited search.html search engines that can be freely distributed on unlimited numbers of Internet servers or CDs/DVDs.

If you wish to install Search Maker Pro 3.2 on more than 1 PC then large discounts are available.

For example purchasing 10 User Licenses allows you to install the Search Maker Pro software on 10 PCs. Any of those 10 PCs will then be able to generate unlimited numbers of search.html search engines.

4. Are site licensing options available?

Yes, both site license and corporate licenses are available. See the site licensing page for details.

5. What upgrade options are available?

Minor upgrades within the same major version are free of charge. Upgrades between major version can be purchased at a reduced cost on the full purchase price.

The upgrade to version 3.2 from 3.0 or 3.1 is free of charge.

Search Maker Pro 3.2 Upgrade from versions 2.0, 2.1 or 2.5 is available.

The cost for a Single Upgrade License is US$39.

We require your Search Maker Pro 2.x email and license information to process upgrade orders. The license information can be either your registration key or your admin key (shown in the "About" window of the application).

6. Are educational/non-profit discounts available?

We offer an Educational/Non Profit Site License for $150.

The Educational/Non Profit Site License is available for purchase by faculty members or other employees of academic institutions, non-profit organizations and non-profit research institutions.

It allows Search Maker Pro to be installed on all PCs at at single site for your organisation.

7. I’ve lost my registration key details.

This information can be retrieved at RegNow’s order lookup page:

http://www.regnow.com/cs/orderStatus

8. What happens once my purchase is complete?

If you have already downloaded the evaluation version of Search Maker Pro, then no further downloads are necessary. Click the "Enter Key" button when the application starts and enter the 14 digit license key that was sent in the confirmation email. You will now have the fully licensed version.

If you have not yet downloaded Search Maker Pro, then you can download the latest version so you can enter your license key.